🚨 IMPORTANT DISCLAIMER 🚨

Please read the items below to fully understand Tracer Innovations' privacy policy

Tracer Innovations will be referred to as "the company" in this document

Privacy Policy: LAST UPDATED October 15, 2024

Introduction

This page (“Privacy Policy” or “Policy”) provides our
policies and procedures for collecting, using and disclosing your information
and outlines the security measures we’ve put in place to protect the
information that you store using The company, LLC.'s
("{{location.name}}") services, including the services made available
through this web site, and any other software or services offered by the
company in connection with such services (the “Services”). By using these
Services, you consent to the collection, transfer, processing, storage,
disclosure and other uses of your information described in this Privacy Policy.

What information does The company collect and store?

Personal Information

When expressing an interest in obtaining additional
information about the Services or registering to use the Services, The company
requires you to provide your personal contact information, such as your name,
company name, address, phone number, and email address (these are referred to
below as your “Personal Contact Information”). When purchasing the Services, The
company also requires you to provide financial and billing information, such as
billing name and address, credit card number, and the number of employees
within the organization that will be using the Services (“Billing
Information”).

Data, Diagnostic & Login Information

Using The company’s Services, you will be able to create,
upload, store and share information such as company description, email ID,
logo, photos, custom emails, user email IDs, etc. (this is collectively
referred to below as “Data”). This information will be stored and maintained on
The company’s web site. If you run into technical errors in the course of using
the Services, The company may request your permission to obtain a crash report
along with certain logging information from your system documenting the error
(“Diagnostic Information”). Such information may contain information regarding
your Operating System version, hardware, browser version (and .NET version
information in case of Windows systems), and your email address, if provided.
Additionally, certain login information is maintained in a cookie stored
locally on your computer (i.e. not on a server) in order to streamline the login
process (“Login Information”).

Analytics Information

As you navigate The company website and use our Services, The
company may also collect information through the use of frequently used
information-gathering tools, such as cookies and Web beacons (“Website
Navigational Information”). Website Navigational Information includes standard
information from your web browser (such as browser type and browser language),
your Internet Protocol (“IP”) address, and the actions you take on The company’
website (such as web pages viewed and links clicked). Collectively, this
information is referred to as “Analytics Information.”

Third party vendors, including Google, use cookies to serve
ads based on a user's prior visits to your website or other websites.

Google's use of advertising cookies enables it and its
partners to serve ads to your users based on their visit to your sites and/or
other sites on the Internet.

Users may opt out of personalized advertising by visiting
Ads Settings or by visiting

www.aboutads.info

.

Geo-Location Information

The company does not collect any information regarding your
real-time geo-location while using the Services; however, it may do so at some
point in the future. We will request your permission before collecting such
information.

What does The company do with the information it collects?

The company uses the information it collects in the
following ways:

Personal Contact Information – We use this information
primarily to administer our Services to you and provide you with updates and
product announcements. Per the Privacy and Conditions, we may use some of your
information for marketing purposes, as explained below.

Billing Information – The company does not store any Billing
Information on its servers. Instead, we use a payment provider, Stripe (

www.stripe.com), to store and process all payment related transactions. Find information regarding


Stripe’s privacy policy here

.

Data, Diagnostic Information and Login Information – We use
this information solely for the purpose of administering and improving our
Services to you.

Analytics Information – The company may use your Analytics
Information in conjunction with an analytics service such as Google Analytics
to monitor and analyze use of the Services, for the Services’ technical
administration, to increase the Services’ functionality and user-friendliness,
and to verify users have the authorization required for the Services to process
their requests.

Sharing & Disclosure of Private Information

Third Party Applications and Your Use

The company provides users with the ability to link to their
Data on third party sites such as Facebook, Twitter and LinkedIn. Such linking
is at the complete discretion of users. Because of this, The company cannot be
held responsible or liable for the linking of user’s Data to such third party
sites, nor for how these third party sites use such links.

Marketing and Publicity

Per our Privacy and Conditions, you agree to permit The
company to identify you as a customer and to use your name and/or logo in The
company’ website and marketing materials.

Sale of Personal Information

The company does not sell, rent, or trade your private
information to any third parties in any way.

Service Providers and Business Partners

The company may use certain trusted third party companies
and individuals to help us provide, analyze, and improve the Services
(including, but not limited to, data storage, maintenance services, database
management, web analytics, payment processing, and improvement of the Services’
features). These third parties may have access to your information strictly for
the purposes of performing these tasks on our behalf and under obligations
similar to those in this Privacy Policy.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise
non-personal information, such as usage statistics of our Services, in our
discretion.

Our Use And Disclosure of Information

The company will not disclose any personally identifiable
information about any individual except as set forth in this Privacy Policy.
This applies to information about our customers and information our customers
provide to us about their customers. We are not limited in any way in our use
of non-personal information that does not permit direct association with any
specific individual or non-identifiable aggregate information about our users
(such as the number of customers who use our services, the geographic distribution
of our users, the amount of information located and/or removed, etc.).

Internal Uses of Your Personally Identifiable Information

We collect, store and process your personally identifiable
information on servers located in the United States. Due to the unpredictable
nature of Internet routing, your information may pass through other countries
while in transit to our servers. We use the information we collect about you in
order to:

  • Develop and deliver our services

  • Process your transactions

  • Provide customer service and manage your account

  • Improve our products, services and marketing.

We provide access to personally identifiable information
about our users only to those who require it for the above purposes.

The company will not sell or rent any of your personally
identifiable information to third parties. The company will not share any of
your personally identifiable information with third parties except in the
limited circumstances described below.

We share information with service providers under contract
who help with our business operations such as payment and order processing,
fraud investigation, bill collection, and information management and analytics.
If content generation is included in your services, we may share information
with service providers under contract to create, edit and/or publish such
content. These third parties are obligated to protect your information and are
contractually prohibited from using your personally identifiable information
for any other purpose. They are never permitted to share your information with
any third parties. They are authorized to use your personal information only as
necessary to provide these services to The company.

We disclose information that we, in good faith, believe is
appropriate to cooperate in investigations of fraud or other illegal activity,
to conduct investigations of violations of our Privacy of Use and/or to protect
our right, protect your safety and the safety of others. For example, this
means that if we conduct a fraud investigation and conclude that one side has
engaged in deceptive practices, we reserve the right to provide that person or
entity’s contact information (but not bank account or credit card information)
to victims who request it.

We disclose information in response to a subpoena, warrant,
court order, levy, attachment, order of a court-appointed receiver or other
comparable legal process, including subpoenas from private parties in a civil
action. If the subpoena seeks information about an identified subscriber or
limited group of subscribers, we will make reasonable business efforts to
contact the subscriber(s) before providing information to the party that
requests it. We cannot guarantee that we will be able to do so in all cases,
whether due to a time limit, court order, inability to effectively contact a
subscriber, or other circumstances.

We disclose information to your agent or legal
representative (such as the holder of a power of attorney that you grant, or a
guardian appointed for you).

We share information with companies that provide public
relations and marketing services for us. Such information will only be shared
by us to customize, measure and improve our products, services and advertising.
It will not be shared with third parties for their marketing purposes. These
third parties are contractually obligated to protect your information and are
prohibited from using your personally identifiable information for any other
purpose.

As with any other business, it is possible that in the
future, The company could merge with or be acquired by another company. If such
an acquisition occurs, the successor company would have access to the
information maintained by The company, including customer account information,
but would continue to be bound by this Privacy Policy until it is amended.

We share your information with our parent, subsidiaries and
joint ventures to help coordinate the services we provide to you, enforce our
terms and conditions, and promote trust and safety.

The implementation of our Services, by its very nature, may
require using your personally identifiable information to locate other
information about you. Such use may include, but not be limited to, using your
information to search the publicly accessible Internet sites as well as
searching private information databases and sites.

The implementation of our Services, by its very nature, may
require revealing your personally identifiable information in order to effect
removal of Internet content about you. For example, we may have to disclose
your name to a website in order to notify them to remove Internet content about
you. This occurs with your express permission for a specific, given purpose.

Internal Uses of Your Personally Identifiable Information

We will retain your information for as long as your account
is active or as needed to provide you the Services. If you wish to cancel your
account or request that we no longer use your information to provide you the
Services, you may delete your account (this will be done by The company’s
customer care team). If you delete your account, your Data will no longer be
stored in our servers. While we try to delete your Data from our servers as
quickly as possible, please be aware that there may be a delay from the time
you delete your account to the time that your Data is removed, and that some of
your Data may continue to exist for a period in backup copies.

Changes To Privacy Policy

If we decide to make material changes to our Privacy Policy,
we will notify you by e-mail through the primary e-mail address specified in
your account and/or post those changes to this Privacy Policy on the Website
homepage prior to the changes taking effect. You are responsible for ensuring
we have an up-to-date active and deliverable e-mail address for you.

You are also responsible for regularly reviewing the Privacy
Policy and related documents. We reserve the right to modify this Privacy
Policy at any time. No amendment to or modification of this Policy will be
binding unless in writing and signed by a duly authorized representative of The
company, or posted to the Site by a duly authorized representative of The
company.

In the event that The company goes through a business
transition, such as a merger, an acquisition by another company, or a sale of a
portion of its assets, users' personally identifiable information will, in most
instances, be part of the assets transferred. Users will be notified via
prominent notice on the site for 30 days after a change of ownership or control
of their personally identifiable information. If, as a result of the business
transition, a user’s personally identifiable information will be used in a
manner different from that stated at the time of collection, users will be
given a choice consistent with our notification of changes section.

Internal Uses of Your Personally Identifiable Information

If you reside in the European Union (“EU”), United Kingdom,
Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights
with respect to your personally identifiable information (otherwise known as
Personal Data). These rights may include rights under the EU’s General Data
Protection Regulation (“GDPR”), if you are a resident of the EU, United
Kingdom, Lichtenstein, Norway or Iceland. “Personal Data” is any data that
relates to an identified or identifiable natural person. Examples of Personal
Data include identifiers such as name, location data, and unique online
identifiers.

In addition to the principles, practices and policies set
forth above in this Privacy Policy, The company has adopted the following
principles to govern its collection and processing of Personal Data:

Personal Data shall be processed lawfully, fairly, and in a
transparent manner.

The Personal Data collected will only be those specifically
required to fulfill The company’s obligations to deliver the The company
service.

Personal Data shall only be retained for as long as it is
required to fulfill contractual requirements.

Personal Data shall be adequate, relevant, and limited to
what is necessary in relation to the purposes for which they are collected
and/or processed. Personal Data shall be accurate and, where necessary, kept up
to date.

The data subject has the right to request from The company
access to and rectification or erasure of their Personal Data, to object to or
request restriction of processing concerning the data, or to the right to data
portability. In each case such a request must be put in writing to The company.

About the California Consumer Privacy Act (CCPA)

Effective on January 1, 2020, the California Consumer
Privacy Act (CCPA) allows California residents to obtain certain information
collected by the business with whom they have established business
relationships.

If you are a California resident, you may exercise certain
rights to access, restrict, or delete your personal information by submitting a
request through this link.

Community

Our Services may include publicly accessible community
services such as blogs, forums, and wikis. Please be aware that any information
you provide in these areas may be read, collected, and used by others who
access them. Your posts on these communities may remain even after you cancel
your account.

 


Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy,

please contact us at [email protected]

Attn: Privacy OfficerSmall Call to Action Headline